Contact Us
Get in Touch
We love hearing from pet parents! Whether you have a question about an order, need product advice, or just want to say hi — we’re here for you.
Email Us
For all inquiries, the fastest way to reach us is by email. We aim to respond within one business day.
support@sparfury.comSupport Hours
| Monday | 9am – 6pm |
| Tuesday | 9am – 6pm |
| Wednesday | 9am – 6pm |
| Thursday | 9am – 6pm |
| Friday | 9am – 6pm |
| Saturday | Closed |
| Sunday | Closed |
Track Your Order
Once your order ships, you’ll receive a tracking number by email. Log into your Sparfury account under “My Orders” to view real-time delivery updates anytime.
Check Our FAQs First
Many common questions about orders, shipping, returns, and products are answered in our FAQ page. It’s the fastest way to get an answer!
Send Us a Message
Fill out the form below and our team will get back to you as soon as possible. Please include your order number if your inquiry is order-related.
Orders & Tracking
Questions about your order status, tracking number, or delivery timeline.
Returns & Refunds
Need to return an item or check on a refund? We’ll guide you through it.
Product Advice
Not sure which product is right for your pet? Our team loves helping you choose.
Damaged Items
Received something damaged or incorrect? We’ll make it right, fast.
Account Support
Help with logging in, updating your details, or managing your account.
Wholesale Inquiries
Interested in bulk orders for your shelter or pet business? Let’s talk.
Company Information
| Company | Honga Inc |
| Address | 1001 S.MAIN ST. STE 500, KALISPELL, MT 59901 |