Privacy Policy

🔒 Privacy Policy

At Sparfury, your privacy is as important to us as your pet's happiness. This policy explains how we collect, use, and protect your personal information.

Last Updated: June 2026
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Transparency
We clearly explain what data we collect and why
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Security
All payment data is SSL encrypted
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No Selling
We never sell your personal data
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Your Rights
You can request access or deletion anytime
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1. Information We Collect

When you visit the Sparfury website, we automatically collect certain technical information about your device and browsing behavior. We refer to this as Device Information, which includes:

  • Web browser type and version
  • IP address and approximate location (country/region level)
  • Time zone settings
  • Pages viewed and products browsed
  • Referring website or search terms that brought you to our site
  • How you interact with our website (clicks, scroll depth, session duration)

When you place an order or attempt to make a purchase, we also collect Order Information, which includes:

  • Full name and contact details (email address, phone number)
  • Billing and shipping address
  • Payment information (processed securely; card numbers are never stored on our servers)
  • Order history and product preferences

Together, Device Information and Order Information are referred to as "Personal Information" throughout this policy.

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2. How We Use Your Information

We use the information we collect for the following purposes:

🛒 Order Fulfillment

Processing payments, arranging shipping, and sending order confirmations and invoices.

💬 Customer Communication

Responding to inquiries, providing order updates, and resolving support issues.

🛡️ Fraud Prevention

Screening orders for potential risk, fraud, or unauthorized activity.

📊 Site Improvement

Analyzing how customers browse and interact with our site to improve the shopping experience.

📣 Marketing (with consent)

Sending promotional emails or product recommendations where you have opted in to receive them.

⚖️ Legal Compliance

Meeting our obligations under applicable laws and regulations.

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3. Sharing Your Information

Sparfury does not sell your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We work with trusted third-party service providers (such as payment processors, shipping carriers, and email platforms) who assist us in operating our store. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Sparfury, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Our commitment: We will never sell, rent, or trade your personal information to any third party for their own marketing purposes.
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4. Cookies & Tracking Technologies

We use standard web technologies to collect Device Information and improve your experience on our site. These include:

  • Cookies: Small data files placed on your device that help us remember your preferences, keep you logged in, and understand how you use our site. You can disable cookies through your browser settings, though some features of our site may not function correctly without them.
  • Log Files: Automatically recorded data including your IP address, browser type, pages visited, and timestamps. This helps us diagnose technical issues and understand traffic patterns.
  • Web Beacons & Pixels: Tiny electronic files embedded in pages or emails that help us track engagement, such as whether an email was opened or a page was visited after clicking a link.

You can manage your cookie preferences through your browser settings at any time. Opting out of certain cookies may affect the functionality of our website.

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5. Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications that we believe may be relevant to your interests, based on your browsing behavior and purchase history on our site.

If you prefer not to receive targeted advertising, you can opt out by adjusting your preferences through your device or browser settings, or by contacting us directly at support@sparfury.com. Please note that opting out of targeted advertising does not mean you will stop seeing ads — it means the ads you see will be less personalized.

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6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. Please note that Sparfury does not currently alter its data collection or use practices in response to DNT signals, as there is no universally accepted standard for how websites should respond to such signals.

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7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Correction: Ask us to correct any inaccurate or incomplete information.
  • Right to Deletion: Request that we delete your personal information, subject to certain legal obligations.
  • Right to Restriction: Ask us to limit how we use your data in certain circumstances.
  • Right to Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to our processing of your data for marketing purposes at any time.

To exercise any of these rights, please contact us at support@sparfury.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

International customers: If you are located in the European Economic Area (EEA) or other regions with data protection laws, please note that your information may be transferred to and processed in countries outside your region. We take appropriate safeguards to ensure your data is protected in accordance with this policy.
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8. Data Retention

We retain your Order Information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining accurate business records, complying with legal obligations, and resolving disputes. If you would like us to delete your personal information, please contact us at support@sparfury.com and we will process your request in accordance with applicable law.

Device Information collected through cookies and analytics tools is typically retained for a shorter period and is used in aggregate, anonymized form for site improvement purposes.

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9. Minors

The Sparfury website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child under 18 has provided us with personal information, please contact us immediately at support@sparfury.com and we will take steps to remove that information from our records.

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10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of the Sparfury website after any changes to this policy constitutes your acceptance of the updated terms.

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11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to reach out. We are committed to addressing your concerns promptly and transparently.

📧 Email: support@sparfury.com
We aim to respond to all privacy-related inquiries within 2–3 business days, Monday through Friday.

Your Privacy Matters to Us 🐾

We are committed to being transparent about how we use your data. If you ever have questions or concerns, our team is always here to help.

✉️ support@sparfury.com